Eileen Ward
eileenwa@gmail.com
206.855.1863

Summary of Key Interests and Skills
  • information architecture
  • interaction design
  • persona, data driven, user-centered design
  • ui design
  • visual design
  • art direction and branding
  • collaborative team player
I combine expertise in visual design, user experience design, customer needs, information architecture, and competitive research to create innovative and easy to use user experiences. A creative and strategic thinker who thrives in collaborative team environment. Ability to design all aspects of a web site from project conception to project end.


Professional Experience
 Digital Railroad, March 2007 - October 2007
Senior User Experience Designer

Design lead for new features that included user-facing and client-facing user experiences.

Responsibilities included:

  • Create usability test plans
  • Create user experience flows, taxonomy, and wire frames
  • Create final mockups
  • Create detailed styleguides for developers


Amazon Services Inc, January 2005 - November 2006
Senior User Experience Specialist

Created innovative 3rd party web sites and features for clients including Sears Canada, Benefit Cosmetics, Mothercare UK, Lacoste, and Target. Project manage large scale customer experience projects while building strong client relationships.

Responsibilities include:

  • Perform heuristic evaluations and competitive analysis
  • Create data driven personas to drive new functionality and inform information architecture and customer journeys
  • Perform competitive research to gain knowledge in new business ventures
  • Write and present position papers for executive level and sales presentations
  • Create user experience flows, taxonomy, and wire frames
  • Create final mockups and provide art direction
  • Create detailed styleguides for developers


Amazon.com, October 1999 – January 2005
Senior UI Designer {Started as Designer}

Worked in all phases of design process including graphic production, global art direction, user interface design, feature redesign, information architecture, customer experience flows, and complete site redesigns.

Projects included:

  • Created first and/or second iterations of many community features including: Wish list, Listmania, Baby Registry, and Customer Reviews
  • Apparel category re-design
  • Detail page and collections design
  • Homepage design
  • Interactive product zoom feature
  • Amazon Associates Network redesign
  • Created Amazon global brand guidelines and art directed first global holiday campaigns

 

Freelance Designer, 1996 - 1999
Designed print and web projects for various clients

University of Washington, 1994 & 1996
Visiting Instructor, foundation drawing

University of Washington Extension, 1994 - 1995
Instructor, beginning, intermediate, and figure painting

Seniors Making Art, 1994 - 1997
Painting instructor for seniors in retirement homes. Coordinated with Seattle Metro to create several public art pieces in bus shelters.

Technical Skills
  • mac & pc
  • photoshop
  • fireworks
  • dreamweaver
  • illustrator
  • visio
  • ms office
  • working knowledge of html, css, and javascript


Education
Master of Fine Arts, University of Washington {magna cume laude}
Bachelor of Fine Arts, University of Wisconsin Stout
Study abroad, West Surrey College of Art and Design, Farnham, England